Technical Support
Summary
Before calling technical support, please check the online documentation, example programs, demos, and/or tutorials that shipped with your product. They may well include a time-saving, cost-free answer to your question.
Cost-Free Technical Support
Free technical support is available via email and the support forum. When sending a support request via email, please include your product serial number. You can receive free technical support or find valuable information through the following methods:
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E-mail: |
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Home page: |
https://www.leadtools.com (then click "Support") |
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Online Support / Forums and FAQs: |
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Online Support / Chat: |
Paid Technical Support
In addition to free technical support, LEAD offers paid technical support options. Paid technical support via phone is available Monday through Friday, 9 a.m. through 6 p.m. Eastern Standard Time.
If you are calling by phone, please be at your computer and have your product serial number ready. If you have already purchased a LEADTOOLS Subscription, have your subscription number ready.
Subscription support members can contact us or find valuable information through the following additional means:
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Phone: |
(704) 372-9681 |
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FAX: |
(704) 372-8139 |
Mailing Address
You can also contact LEAD by mail at:
LEAD Technologies, Inc.
Attn: Technical Support
Suite 200
1927 S. Tryon
Charlotte, NC 28203
Technical Support Getting Started with LEADTOOLS (Product Line)
