Before calling technical support, please check the online documentation, example programs, demos, and/or tutorials that shipped with your product. They may well include a time-saving, cost-free answer to your question.

Cost-Free Technical Support

Free technical support is available via email and the support forum. When sending a support request via email, please include your product serial number. You may receive free technical support or find valuable information through the following methods:

E-mail:	support@leadtools.com
Home page:	http://www.leadtools.com (then click "Support")
Online Support/FAQs:	http://support.leadtools.com/SupportPortal/cs/languages/en-US/docs/faq.aspx
Online Support/Forums:	http://support.leadtools.com/SupportPortal/cs/forums/
Online Support / Live Chat:	http://messenger.providesupport.com/messenger/lead.html

Paid Technical Support

In addition to free technical support, LEAD offers paid technical support options. Paid technical support via phone is available Monday through Friday, 9 a.m. through 6 p.m. Eastern Standard Time.

If you are calling by phone, please be at your computer and have your product serial number ready. If you have already purchased a LEADTOOLS Subscription, have your subscription number ready.

Subscription support members can contact us or find valuable information through the following additional means:

Phone:	(704) 372-9681
FAX:	(704) 372-8161

Mailing Address

You can also contact LEAD by mail at:

LEAD Technologies, Inc.
Attn: Technical Support
Suite 200
1927 S. Tryon
Charlotte, NC 28203

  

See Also

 

 

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