RasterException was uhandled by the user code.

#1 Posted : Wednesday, May 8, 2013 9:51:34 PM(UTC)

Niranjan Sathyanarayanan

Groups: Registered
Posts: 6

Hi,

I get this following error
"Feature not supported" once i try to save the rastercodecs.Save() method.
The following is the screen shot of the error.
Please provide a solution for this.


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#2 Posted : Thursday, May 9, 2013 2:52:46 AM(UTC)

Ibrahim

Groups: Guests
Posts: 3,022

Was thanked: 2 time(s) in 2 post(s)

Niranjan,
This exception is most likely triggered because of missing filter/s in your project. For example, to save a RasterImage as RasPdfJpeg, you need to add Leadtools.Pdf.dll and Leadtools.Codecs.Cmp.dll as references in your project.

To know which files are needed to be added in your project, please refer to our help topic "Files to be Included with Your Application" in the LEADTOOLS .Net documentation or refer to the following online help topic:
http://leadtools.com/help/leadtools/v18/dh/to/leadtools.topics~leadtools.topics.filestobeincludedwithyourapplication.html

If the problem persists, please open a support ticket so that we can investigate the issue. To do that, send an email to support@leadtools.com and include the following information:
1. Your toolkit serial number (do NOT post it here).
2. What is the build number (file version info) of Leadtools.dll that you use?
3. What is the operating system (Windows version) that you use? And is it 32-bit or 64-bit?
4. Include in your email a small sample project (NOT your full application) that shows the problem, with the exact steps to reproduce, and include any needed file to test it on my side.
5. A link to this forum post.

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RasterException was uhandled by the user code.