License Key Invalid

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#1 Posted : Wednesday, October 26, 2016 5:54:55 AM(UTC)

nandouy2

Groups: Registered
Posts: 3

I downloaded an evaluantion version today.
I receive an email with my 60 day eval key, but I cannot Install!
The message is: Key is invalid or expired.
What happend!
Please help me!


	Try the latest version of LEADTOOLS for free for 60 days by downloading the evaluation: https://www.leadtools.com/downloads Wanna join the discussion? Login to your LEADTOOLS Support account or Register a new forum account.

#2 Posted : Wednesday, October 26, 2016 10:18:54 AM(UTC)

Hadi

Groups: Manager, Tech Support, Administrators
Posts: 218

Was thanked: 12 time(s) in 12 post(s)

Hello,

When you install, you should have received an email with a link to download a zip file containing your 60-day evaluation license file. Once you download the zip, start the installation and when prompted, choose 'No, I want to evaluate the product.'

Step 1:
UserPostedImage

Step 2:

If you are still getting errors, can you please provide me with a screenshot of the issue that you are seeing?

Thanks

Hadi Chami
Developer Support Manager
LEAD Technologies, Inc.

#3 Posted : Wednesday, October 26, 2016 11:16:44 AM(UTC)

nandouy2

Groups: Registered
Posts: 3

I did EXACTLY

#4 Posted : Wednesday, October 26, 2016 11:25:14 AM(UTC)

nandouy2

Groups: Registered
Posts: 3

I follow exactly those steps, the result is the same over and over:
"License is invalid or expired"

I've tried on a two differents machines, one with widows server 2016 and the other one with Windows 10, both with the same result!

#5 Posted : Wednesday, October 26, 2016 3:17:18 PM(UTC)

Hadi

Groups: Manager, Tech Support, Administrators
Posts: 218

Was thanked: 12 time(s) in 12 post(s)

I downloaded the same evaluation license that you are using and the latest EXE from the website on a Windows 10 machine and I did not receive the same error that you had an I was able to continue with the installation process.

Can you please delete the download you had and try re-downloading the Main Evaluation SDK using the following link?

https://www.leadtools.co...in&SrcOrigin=support

Please provide the same email you used earlier and then for your 'reason for downloading' please choose:
'I have a current license file, but need to redownload' as shown here:

UserPostedImage

Please let me know if you still have issues

Hadi Chami
Developer Support Manager
LEAD Technologies, Inc.

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