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#1 Posted : Thursday, February 6, 2020 11:31:29 AM(UTC)
jnethercutt

Groups: Registered
Posts: 26

Thanks: 3 times

I received an invoice (PDF) from a vendor that has the attached Document Properties / Security settings. My recognition software fails to extract the contents. Is there a way around it since I don't have the password?

File Attachment(s):
SecuredPDFQuestion.docx (43kb) downloaded 16 time(s).
 

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#2 Posted : Friday, February 7, 2020 10:56:34 AM(UTC)
Marcus Andra

Groups: Registered, Manager, Tech Support, Administrators
Posts: 107

Was thanked: 9 time(s) in 9 post(s)

Hello,

Thank you for reaching out to us about this issue. You will need to know the password in order to access this document. The document itself will be encrypted and unusable until the correct password is provided to it. I don't believe we provide a way to bypass this through the use of our toolkit. When loading an Encrypted file, you have two options on how you can address this:


You can find more information about this process in our documentation here: https://www.leadtools.co...he-document-library.html
Marcus Andra
Developer Support Engineer
LEAD Technologies, Inc.
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